School District of South Milwaukee Technology Support
Ticketing System

ADDING PRINTERS (Windows OS):

Step 1:

Make sure you are connected to sdsm-secure WiFi or an active ethernet cable

Step 2:

Click the Windows icon or the Windows search bar in the bottom left of your screen 

Step 3:

Start typing the server name ( \\sdsmprnt-01) and press enter on your keyboard. Please remember to type the entire name INCLUDING the \\

Step 4:

Double-click on the name of the printer you want to install

ADDING PRINTERS (Mac OS):

Step 1:

Determine the IP address of the printer (if help is needed to complete this step, please reach out via an IT ticket.)

Step 2:

Click the system preferences

Step 3: Click printers and scanners

Step 4: Click the plus button

Step 5: Click the IP button on the top of the window

Step 6: Enter in the IP address in the Address field

Step 6: Enter in the name of the printer to easily identity

The driver may autopopulate but if not click Use, Select Software and select the make/model of the printer you're adding)

Step 7: Click add

If after trying these steps, please feel free to create a tech ticket on this site