School District of South Milwaukee Technology Support
Ticketing System

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ADDING PRINTERS (Windows OS):

Step 1:
Check what server name you need to use above (highlighted in green)

CopyCenter, High School, Middle School: \\sdsmprnt-01
Elementary Buildings: \\sdsmprnt-02

Step 2:
Click the Windows icon in the bottom left on your screen


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Step 3:
Start typing the server name ( \\sdsmprnt-01 OR \\sdsmprnt-02)
Please remember to type the entire name INCLUDING the \\


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Step 4:
Double click on the name of the printer you want to install

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ADDING PRINTERS (Mac OS):

Step 1:

Determine the IP address of the printer (if help is needed to complete this step, please reach out via an IT ticket.)

Step 2:

Click the system preferences

imageStep 3: Click printers and scanners


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Step 4: Click the plus button

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Step 5: Click the IP button on the top of the window

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Step 6: Enter in the IP address in the Address field


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Step 6: Enter in the name of the printer to easily identity

The driver may autopopulate but if not click Use, Select Software and select the make/model of the printer you're adding)


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Step 7: Click add

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If after trying these steps, please feel free to create a tech ticket on this site